On 3 November 2021, Peter Julius of Public Intelligence and his colleague Lars Jessen of LMJ Consulting ApS (Denmark) presented an overview of the international development and possibilities offered by living labs. They provided valuable impulses for establishing living labs from their own practical experience, and how living labs can be used for change management processes in tomorrow’s care sector. Finally, they presented future trends for sustainable solutions in the health and care sector.
From conventional laboratory to living lab
Over several generations, living labs have developed into a method for innovation processes in real working and living contexts with the active participation and collaboration of various user groups. They offer the opportunity to jointly test processes and care technologies in order to develop new ideas. In particular, the speakers’ international experience provided valuable suggestions for the living lab, which is to be set up next year as part of the VAPiAR project.
Participatory and user-centered
The participatory approach is particularly important when working with living labs. Structural changes in care can only be made sustainable if all stakeholders are involved and share their findings from practice, especially in such a complex field as health care. To this end, scientists and technology experts work together with end users in constant exchange in order to test, rethink and further develop processes, technologies and services together.
The future of the health and care sector will become more and more digital and prevention is about to become the new standard in care. In this context, living labs can be used as interdisciplinary and user-centered platforms to help increase the attractiveness of the nursing profession and improve working conditions.
Living labs offer many opportunities to jointly develop new structures and processes. This results in sustainable solutions for the care of tomorrow, right up to the development of new business models.